Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Food & Drink
Fruit (Paid)
Wine/Champagne (Paid)
Restaurant
Bar
Special diet meals (on request)
Kids' meals (Paid)
Services
Daily housekeeping
Airport shuttle (Paid)
Airport pickup (Paid)
Airport drop-off (Paid)
Packed lunches
Room service
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Food can be delivered to guest accommodation
Breakfast to-go containers
Safety features
First aid kits available
Process in place to check health of guests
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
General
Smoke-free property
Family rooms
Non-smoking rooms
Designated smoking area
Private entrance
Activities
Walking tours (Paid)
Hiking (Paid)
Live music/Performance
Evening entertainment
Bathroom
Toilet paper
Towels
Private bathroom
Bath
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Contactless check-in/out
Outdoors
Garden
Balcony
Patio
Room amenities
Drying rack for clothing
Clothes rack
Safety & security
24-hour security
